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Surovell Sales Support

Surovell agents have the benefit of an exceptional in-house support team, dedicated to meeting their computer, marketing, training and administrative needs.

Information Technology

John Portt, Director

Successful Realtors know that being constantly connected to the Internet is an essential part of business today. At Surovell, our IT department keeps agents’ home and office computers running smoothly with the most up-to-date real estate and virus protection software. Help is available to troubleshoot computer issues at any time.

Whether you're looking for help or advice, we have technical support that is second to none. We also offer frequent training workshops in software applications such as PowerPoint and Excel. We handle your computer issues so that you can concentrate on your client's satisfaction.

Marketing

Our in-house team of marketing professionals supports Surovell agents by producing a wide range of personal marketing materials, including announcement cards, postcards, brochures and print ads. Staff is available to assist Realtors with their personal marketing efforts, whether creating an informational brochure or polishing their personal Web site. Extensive writing and design services help agents present a polished, professional image while building and growing their business.

Relocation

Don Diedo, Director

As a member of Leading Real Estate Companies of the World, Edward Surovell Realtors relocation department receives and distributes quality referrals throughout the United States and internationally. We are also a preferred vendor for several of the most prestigious national business relocation firms, including Weichert, Sirva, GMAC, and Primacy, ensuring a steady stream of leads for relocating executives.

Real Estate Owned Properties

Amy Pierce, REO Relationship Manager
Jeanette Stevens, REO Asset Coordinator

As a trusted broker with a strong working relationship with Fannie Mae, Freddie Mac and other lenders, our REO division manages hundreds of bank-owned properties each year. We are the top receiver of REO leads in Washtenaw County. Surovell agents with experience in REO property sales have the opportunity to list these properties for sale once they are out of redemption.

Property Management

Kelly O'Donnell, Manager

Edward Surovell Realtors property management department provides a full range of convenient services for prospective landlords, including advertising, credit checks, showings, rent collection, and property maintenance and repairs. To see a current list of rental properties represented by Edward Surovell Realtors, click here.

Internet Rapid Response Team

Theresa Taylor, Internet Sales Coordinator
Contact

Agents have the option of joining the Internet Rapid Response Team, comprised of sales associates who accept leads generated through our company Web site, Realtor.com, MLive.com, and other Internet sites featuring real estate listings. With 80% of prospective buyers beginning their home search on the Internet, the Surovell Web site provides a significant number of sales leads annually to members of this select team.